Privacy Policy

Privacy Policy – Bayana Rent Car (Morocco)

Last Updated: 07 March, 2025

Bayana Rent Car values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Information We Collect

1.1. Personal Information

We collect the following personal details when you rent a vehicle or interact with us:

  • Full Name
  • National ID/Passport Number
  • Driver’s License Details
  • Contact Information (Phone Number, Email Address)
  • Payment Information (Credit/Debit Card Details)
  • Address and Billing Information

1.2. Vehicle & Rental Information

  • Rental History (dates, locations, vehicles rented)
  • Insurance & Damage Reports
  • Traffic Violations or Fines (if applicable)

1.3. Website & Digital Data

When you visit our website or use our online services, we may collect:

  • IP Address
  • Browser & Device Information
  • Cookies and Usage Data (for analytics and service improvement)

2. How We Use Your Information

We use your data for the following purposes:
✅ To Process Your Rental – Verify identity, process payments, and manage bookings.
✅ To Comply with Legal Obligations – Maintain records for tax, law enforcement, or insurance purposes.
✅ To Improve Services – Enhance customer experience, respond to inquiries, and send service updates.
✅ For Security & Fraud Prevention – Prevent unauthorized use and protect our customers.
✅ Marketing & Promotions (With Consent) – Send special offers and updates on new services.

3. Sharing of Information

We do not sell or rent your data. However, we may share information with:

  • Law Enforcement Authorities (if required by law or for accident investigations).
  • Insurance Providers (for claims, coverage, or accident reports).
  • Payment Processors (to securely process transactions).
  • Traffic Authorities (if traffic fines or penalties are incurred during rental).

4. Data Protection & Security

We take security seriously and implement:
🔒 Encryption & Secure Payment Processing – Protecting your financial details.
🔒 Restricted Access – Only authorized staff can access customer records.
🔒 Regular Security Audits – To prevent data breaches and fraud.

Despite our measures, no system is 100% secure. In case of a breach, we will notify affected users as required by law.

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve user experience.
  • Analyze site traffic and preferences.
  • Offer personalized content.

You can manage or disable cookies through your browser settings.

6. Your Rights & Choices

Under Moroccan and international data protection laws, you have the right to:
✔️ Access your personal data.
✔️ Request correction or deletion of inaccurate information.
✔️ Opt out of marketing communications.
✔️ Request data portability (where applicable).

To exercise these rights, contact us at [Email Address].

7. Data Retention

  • We keep rental records for at least 5 years (for legal and tax compliance).
  • Payment and transaction details are stored securely as per financial regulations.
  • Personal data not required for ongoing services is deleted after an appropriate period.

8. Changes to This Policy

Bayana Rent Car may update this policy from time to time. Any significant changes will be communicated via our website or direct notification.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, you can reach us at:

📞 [Phone Number]
📧 [Email Address]
📍 [Office Address]

Bayana Rent Car – Your Privacy, Our Priority! 🚗